The CRTC has issued a new code for cell phone contracts. This code, which will apply to new contracts starting December 2, 2013, allows consumers to:

• terminate their wireless contracts after two years without cancellation fees, even if they have signed on for a longer term;
• cap extra data charges at $50/month and international data roaming charges at $100/month to prevent bill shock;
• have their cellphones unlocked after 90 days, or immediately if they paid for the device in full;
• return their cellphones, within 15 days and specific usage limits, if they are unhappy with their service;
• accept or decline changes to the key terms of a fixed-term contract (i.e., 2-year); and,
• receive a contract that is easy to read and understand.

In the meantime, if you have questions about your wireless contract, you can check out our infographic, “Phone Contracts: Are they right for you?”